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EMPLOYEE BENEFITS

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ADMINISTATION

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KULA

PARTNERS

ABOUT US

Kula Partners realises that every client is unique and as such we offer tailor-made solutions that meet the needs of our clients.

Kula Partners (Pty) Ltd (Kula) is an authorized intermediary and financial services provider (FSP43066) and administrator of innovative risk solutions with more than 20 years’ experience in administering tailormade solutions for large member-based schemes. Our management team boasts a combined total of over 100 years’ experience in the insurance, administration, and health risk industry. Kula is a Level 1 BEE contributor.

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OUR ADMINISTRATION SYSTEM

Kula Partners utilises a state-of-the-art fully customisable administration platform to provide a single access solution for all member, policy and claims administration.

  • A web-based platform that allows for a work-from-anywhere solution.
  • End-to-end member and policy administration from inception to claim stage.
  • Administration of various products under one solution.
  • Integration with Home Affairs and various banking institutions
  • Automated member communication via email and SMS.
  • A downloadable Mobile Application (App) that will assist members with policy changes, lodging claims and communication.
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WHAT WE OFFER

Kula Partners realises that every client is unique and as such we offer tailor-made solutions that meet the needs of our clients.

Our offering include:

  • End to end policy administration and claims services for:
    • Self-insured risk benefits (Group life benefits)
    • Insured benefits (Funeral, Temporary disability.
    • Credit life, and life products
    • Member administration
  • Health risk and disability management
  • Sourcing of insurance providers for funeral, disability, and group life benefits.
  • Set up and managing cell captive and profit share arrangements.
  • Innovative web based administration system and cloud storage.
  • 13B Services via our preferred 13B Partner

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SERVICE LEVEL AGREEMENT

On implementation, SLA’s will be contacted with regards to:

  • Serving standards
  • Communication channels
  • Reporting
  • Status meetings
  • All other areas as required

PARTNERS

THESE ARE THE PARTNERS WE WORK WITH

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